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This website uses cookies to improve user experience. By using our website you consent to all cookies in accordance with our Cookie Policy.



Please read our privay terms before. When you use our website and when you contact us you agree to our privacy terms.

You have a problem with one of our products? We can help - from the distance! Just send us an email  to


Describe your problem/question there as accurately as possible. We will contact you as soon as possible!

Here you get support directly from the developers of the BEE Medic software and hardware. Benefit from our know-how!

Phone: 0049 7731 20 36 89 5 

Every customer is responsible to protect the data on his/her own computer!

For more information see our Privacy Terms

Link to website of Teamviewer download programm 



If we can´t solve your problem by email or telephone, we will offer to log into your computer remotely. This is how it works:

  • We arrange a telephone appointment.
  • You can enable us to log into your computer with TeamViewer remotely so that we can solve the problem together with you.

If you want us to log into your computer remotely in order to solve your problem or answer your question, you can start the remote support process by pressing the link to the programs TeamViewer above the online-form after we have arranged an appointment. See our Privacy Terms

Every customer is responsible to protect the data on his/her own computer!

By downloading/using the program you agree, that this program are used by us for remote online support with you. Of course you can end the remote support session at any time by yourself.